Scruffy Joes Barber Shop accepts the following payment methods:
Scruffy Joes Barber Shop does not accept cheques, cash, money orders, or orders taken over the phone. Only one method of payment can be accepted per order, with the exception of, credit notes and gift cards.
AfterPay allows you to complete (and receive!) your purchase now and make equal fortnightly payments directly to AfterPay. Purchases can be made using AfterPay for values up to $1,200.
AfterPay customers must be over 18 years of age, have an Australian residential address and have a debit or credit card. For more information on AfterPay please visit www.afterpay.com.au/terms/.
We aim to process all orders by midday the following day.
Please note AusPost are currently experiencing delays due to an unprecedented volume of parcels being sent. While some parcels are arriving as scheduled, others are taking a little longer.
During collection launch, sale and promotional periods there may be a few extra days required for us to process your order – we will get to it as fast as we can!
Shipping times are a guideline and subject to change based on order volume, promotional periods, weather events, or other Australia Post delivery issues and other unforeseen or unavoidable events beyond our reasonable control.
You will receive an automated email confirmation after your order has been submitted. Please ensure your email address has been entered correctly.
All orders are sent from our Scruffy Joes Barber Shop in Melbourne, Australia.
Within Australia
All customers are responsible for customs/imports duties & taxes on orders outside of Australia. Scruffy Joes Barber Shop is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
We want you to absolutely love your new Scruffy Joes product! If the product doesn’t meet your expectation(s), we have the following return options available in addition to your rights under Australian Consumer Law:
Scruffy Joes Barber Shop reserves the right to deny a return if it does not meet the conditions above.
Scruffy Joes RETURNS
Shop 387, Greensborough Plaza,
25 Main Street
Greensborough, Vic, 3088
AUSTRALIA
PH: +61 3 9432 2265
Please ensure you use the original packaging and registered/traceable form of postage as Scruffy Joes Barber Shop will not be responsible for goods that are damaged or lost in transit.
You will receive an email notification once your return is received and processed. Store Credits and Refunds are issued instantly on our end, but refunds can sometimes take up to 15 business days to be processed by your bank.
Please reach out to our team at hello@scruffyjoes.com.au
Australian Made & Owned
True blue quality
Cruelty Free
Great for sensitive skin
Natural Vegan products
Style responsibly
© Copyright 2021 Scruffy Joes